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Terms of Service

On the basis of these general terms and conditions (GTC), Thomas Weber represents the customer and Thomas Weber eK

Hofer Str. 9 95180 Berg
Tel: 09293/9339580
Fax: 09293/9339611
Email address: info@kristhal.de
Commercial register: District court Hof / Saale
Commercial register number: HR A 2633
Sales tax identification number: DE197203808

hereinafter referred to as the provider, the contract is concluded.

Subject matter of the contract
This contract regulates the sale of new and used goods and services in the field of sanitary, glass, tiles, ceramics, building materials via the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page.

Conclusion of contract
The contract is concluded in electronic business transactions via the shop system or other means of remote communication such as telephone and email. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The order process for the conclusion of the contract comprises the following steps in the shop system:

• Selection of the offer in the desired specification (size, color, number)
• Placing the offer in the shopping cart
• Pressing the button 'order'
• Enter the billing and delivery address
• Selection of the payment method
• Review and processing of the order and all entries
• Pressing the button 'order for a fee'
• Confirmation email that the order has been received
• In addition to the shop system, orders can also be placed by means of remote communication (telephone / e-mail), whereby the ordering process for the conclusion of the contract comprises the following steps:
• Calling the order hotline / sending the order email
• Confirmation email that the order has been received
• The contract is concluded when the order confirmation is sent.

Contract duration
The contract is concluded for an indefinite period.

Retention of title
The delivered goods remain the property of the provider until they have been paid for in full.

Prices, shipping costs, return costs
All prices are final prices and include the statutory sales tax. In addition to the final prices, there are additional costs depending on the shipping method, which are displayed before the order is sent. If there is a right of withdrawal and if this is used, the customer bears the costs of the return.

Terms of payment
The customer only has the following options for payment: advance transfer (advance payment), invoice on delivery, direct debit, cash on delivery, payment service provider (PayPal), cash on collection and payment by credit card. Further payment methods are not offered and will be rejected.
In the case of payment on account, the invoice amount must be transferred to the account specified there after receipt of the invoice, which contains all the information for the transfer and is sent with the goods and / or on the day of dispatch of the goods by email. Payment must be made within 8 days of the invoice date, stating the invoice number. As a rule, the invoice is in a red shipping envelope on the packaging. The invoice will only be sent separately if the delivery address differs.
In the case of prepayment, the invoice amount must be transferred in full to the specified account in advance, stating the order number. After receipt of payment, the goods will be dispatched. You will then receive the corresponding invoice with the delivery of the goods.
The invoice amount will be collected by the provider by direct debit on the basis of the direct debit authorization by the customer from his specified account.
In the case of cash on delivery, the cash on delivery amount is paid in cash to the deliverer, whereby the deliverer charges a cash on delivery fee.
When using an escrow service / payment service provider, this enables the provider and customer to process payments among each other. The trustee service / payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective trustee service / payment service provider.
The invoice amount can also be paid in cash after deducting the shipping costs in the provider's business premises during normal office hours.
The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 8 days of receipt of the invoice. Payment is due from the invoice date without deduction. The customer is only in default after a reminder.

delivery terms
The goods will be sent immediately after receipt of payment has been confirmed. The dispatch takes place on average after 5 days at the latest. The entrepreneur undertakes to deliver on the 60th day after receipt of the order. The standard delivery time is 14 days, unless otherwise stated in the item description. The provider either sends the order from its own warehouse as soon as the entire order is in stock there, or the order is sent by the manufacturer as soon as the entire order is in stock there.

Drafting of contracts
The customer has no way of directly accessing the stored text of the contract. The customer can correct errors in the entry during the ordering process. To do this, he can proceed as follows: by e-mail or by fax.

Revocation instruction and right of revocation
• You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day
• In the case of a sales contract: on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
• In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods .
• In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you who is not the carrier has or has taken possession of the last partial shipment or the last piece.
• In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party named by you, who is not the carrier, has or has taken possession of the first goods.
If several alternatives come together, the last point in time is decisive.

In order to exercise your right of withdrawal, you must send a clear declaration to us (Thomas Weber eK, Thomas Weber, Hofer Str. 9 95180 Berg 09293/9339580 info@kristhal.de) (e.g. a letter sent by post, fax, or email ) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must send the goods to Thomas Weber eK, Thomas Weber, Hofer Str. 9 95180 Berg 09293/9339580 info@kristhal.de immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract send back or hand over to us. The deadline is met if you send the goods before the period of fourteen days has expired. A copy of the original invoice must be enclosed with the shipment. Please add the reason for the return to the copy of the invoice by hand.

You bear the direct costs of returning the goods. In the case of seals and profiles over 170 cm in length, the shipping costs for a return are approx. € 20, which you must bear.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

End of revocation

The contract will be drawn up in German. The further implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies insofar as this does not restrict any statutory provisions of the country in which the customer has his domicile or habitual residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the seat of the provider.

The European Commission provides a platform for online dispute resolution (OS). You can find the platform at:  http://ec.europa.eu/consumers/odr/

Severability clause
The ineffectiveness of a provision of these terms and conditions has no effect on the effectiveness of the other provisions.

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